It was just recently announced that Samsung Mobile has been awarded the #1 spot in customer loyalty for their 10th consecutive year making them the 8th company to do so and the first mobile division to achieve the honor.

“Samsung is honored once again to retain the Brand Keys customer loyalty distinction for yet another year, a clear sign of our commitment to not only creating innovative products, but to also continuously surpassing customer expectations,” said Dale Sohn, president for Samsung Mobile. “We know that a brand is only as strong as the people who support it, and securing many more decades of brand loyalty leadership is a task Samsung takes very seriously. We look forward to many more years of successfully and diligently meeting our customers’ needs as we continue to grow in the mobile marketplace.”

The research firm who conducted the study was Brand Keys. They specialize in customer loyalty so their opinions are very respected.

Congratulations to Samsung Mobile!

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